FrUn Featured Member: Karen Sergeant, Fractional Chief of Staff
What is your full name? Karen Sergeant Please share a brief overview of your professional background and your current role as a fractional leader. My career chapters are wildly diverse: software product management during the heady days of the dot-com boom; counter-terrorism task-force management during the Global War on Terror (both in Afghanistan and at CIA HQ). And for the past 15 years, I've sustained a 100% referral-only, word-of-mouth business, with a 50%+ client renewal rate, acting as a fractional Chief of Staff, with a specific focus on goal-setting, decision-making, and team dynamics. My favorite clients are a best-selling anti-racist author, a socially-conscious yarn store, a performance coach to elite athletes, disruptors in early childhood education, in cannabis, and in aging-in-place — and abundant women CEOs. What do you consider your strengths? I'm a systems thinker, an adaptive problem-solver, and have an honest and direct communication style. I specialize in a ...