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Showing posts with the label fractional operators

Why Working Yourself Out of a Job Is a Skill (Rachel Nazhand)

While many employees create job security through traditional career progression and making themselves indispensable in their role, some of the best fractional operators have the opposite approach: aiming to work themselves OUT of a job. Why would someone aim to achieve their way out of a job? Because if they've done the work correctly, they will have built such a strong infrastructure that it stands on its own. They've not made themselves obsolete, but instead made themselves available for new challenges and opportunities by enabling the work product to speak for itself. It’s important to note that the end game isn’t to become unemployable, in fact it’s quite the opposite. The goal is to create systems that either run themselves or can be easily handed off to in-house or, ideally, more junior or cost effective employees. Additionally, the best fractional operators address challenges from multiple angles so that there’s a plan B, C, D and Z for when the current systems are outgr...

Striking a Balance between Scalability and Being Human (Rachel Nazhand)

In the world of high-growth business, where demand for scale and efficiency reigns supreme, there is a nuanced layer that often goes unnoticed: emotions. Beyond the spreadsheets and workflows, emotions play a profound role, influencing everything from employee engagement to customer loyalty. In fact, this emotional attachment is often what can deter a company from bringing in fractional operators - how could an “outsider” possibly understand their intricacies. Consider the common paths leveraged to scale a company:  Full-time resources are often too deep in the weeds and/or too embedded in interpersonal dynamics to effectively build for scale. External consultants can build countless workflows and process optimization playbooks, but they often don’t have the context or connection to influence how those plans land. In contrast, a great fractional operator strikes the right balance of efficiently diagnosing process gaps while addressing emotional attachment and resistance to change. ...